Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 13:19:11 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I made an order and after an hour i received a sms that the order was not placed although the app is showing that the order is replaced           04:55 PM, 17th Feb                     User                    order number 2000982053           04:55 PM, 17th Feb                     User                    Can u help as i need the items in the order           04:56 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           04:57 PM, 17th Feb                     User                    Hi krishan           04:58 PM, 17th Feb                   krishan                   Thank you for sharing your order number           04:58 PM, 17th Feb                   krishan                   Please stay on hold while I retrieve the information.           04:58 PM, 17th Feb     
                 User                    sure           04:58 PM, 17th Feb                   krishan                   as we have checked your order number 2000982053 has been placed successfully with us           05:02 PM, 17th Feb                     User                    So there is no cancellation?           05:06 PM, 17th Feb                   krishan                   this order is confirm.           05:11 PM, 17th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           05:12 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2116351