Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 13:18:33 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Pls I need your help           04:32 PM, 17th Feb                     User                    I made online order  and paid by kent           04:33 PM, 17th Feb                     User                    Cut from me 15.900           04:33 PM, 17th Feb                     User                    My bank confirm  that amount deducted  from me but I received  message  that this amount not deducted           04:34 PM, 17th Feb                     User                    My order no8236058222           04:35 PM, 17th Feb                     User                    Also I received email from center point  co from the purchase  operation already done           04:36 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           04:45 PM, 17th Feb                   krishan
                    Please stay on hold while I retrieve the information.           04:45 PM, 17th Feb                     User                    Ok           04:45 PM, 17th Feb                   krishan                   as we have checked  the transaction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information           04:49 PM, 17th Feb                     User                    Bank confrim that cut from  me I received  message           04:51 PM, 17th Feb                     User                             04:53 PM, 17th Feb                     User                    You can see this the bank message           04:54 PM, 17th Feb                   krishan                   we'd request to you wait for  3-5 business days for the amount to be released by your Bank           05:00 PM, 17th Feb                     User                    Dear 
 are you understand  I called the bank and getting statement with me the amount already  cut from my account to land mark           05:02 PM, 17th Feb                     User                    Why I should wait such days ?????           05:03 PM, 17th Feb                     User                             05:04 PM, 17th Feb                   krishan                   allow me little bit more time           05:04 PM, 17th Feb                   krishan                   so i could check once again           05:04 PM, 17th Feb                     User                    Ok           05:05 PM, 17th Feb                     User                    Pls thx           05:05 PM, 17th Feb                   krishan                   we'd like inform you that due to some technical issue you order number  8236058222 could not process but on same time by the system side new order generated by order number 8236058360           05:09 PM, 17th Feb                   krishan                 
   Hi, I'm not getting a response from you. Are we still connected?           05:12 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:18 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2116347