Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:57:40 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           04:43 PM, 17th Feb                   Bot                   Hi again!           04:43 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan. How may I help you?           04:44 PM, 17th Feb                     User                    My order 6274805924           04:45 PM, 17th Feb                     User                    I cancelled 1 item of 20 sar but no refund. U charge cod. If u not giving back money then add my item to the order. Whats the point of cancelling n not getting refund. The order is still under processing           04:46 PM, 17th Feb                   krishan                   Please stay on hold while I retrieve the information.           04:50 PM, 17th Feb                     User                    Ok           04:50 PM, 17th Feb 
                   krishan                   we'd like to inform you this order you have placed on cash on delivery           04:51 PM, 17th Feb                   krishan                   you have not paid for this order that's why you did not get the refund           04:51 PM, 17th Feb                     User                    but the value of 20 sar sjould get deducted from the total amount i have to pay. Why its showing same           04:53 PM, 17th Feb                   krishan                   by the warehouse team side they will modify the invoice for remaining items and according that you'll have to pay           04:56 PM, 17th Feb                     User                    Ok. Thank you.           04:56 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:57 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgr
 oupservice.freshdesk.com/helpdesk/tickets/2116210