Subject: Ticket Assigned - Conversation with Orange Football
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 11:52:45 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Orange Football Orange Football                    Hello, sorry for the delayed response           03:32 PM, 17th Feb                     Orange Football                    so if I place an order and do online payment, and would like to return it then the total amount will be refunded in my account?           03:32 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           03:33 PM, 17th Feb                     Orange Football                    Hi, I want to place an order on the flat 50% off items           03:34 PM, 17th Feb                     Orange Football                    I just wanted to know your return policy for online payment           03:34 PM, 17th Feb                   krishan                   You can return online purchases through the below three channels:  - You can let us know the name of the items and the order number, we will arrange for a return.  · You can also book the return online. You can log into your account and go to Order History. Click on  "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.  · You can now drop off your return to any (brand) store across the UAE.   Here’s what you need to do.   · Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (brand) store in the UAE.  · Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.  · Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.  Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.           03:40 PM, 17th Feb                     Orange Football                    Are same items eligible for a return/refund?           03:44 PM, 17th Feb                     Orange Football                    Sale           03:44 PM, 17th Feb                   krishan                   if you purchase the item online then you are eligible to return them           03:48 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:52 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115797