Subject: Ticket Assigned - Conversation with Wriggly Toast
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 10:30:30 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wriggly  Toast Wriggly  Toast                    Hi           01:44 PM, 17th Feb                     Wriggly  Toast                    Can u please check if there is any problem with my shukran           01:45 PM, 17th Feb                     Wriggly  Toast                    Because yesterday I tried to redeem it from centrepoint store           01:45 PM, 17th Feb                     Wriggly  Toast                    But even from the store I am not able to redeem it           01:46 PM, 17th Feb                     Wriggly  Toast                    I don't know what's the issue           01:46 PM, 17th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           01:51 PM, 17th Feb                     Wriggly  Toast                    Pls help me to solve the above issue           01:52 PM, 17th Feb                   krishan                   may i know you order number           01:56 PM, 17th Feb                     Wriggly  Toast                    There is no order am asking about my shukran card issue           01:57 PM, 17th Feb                     Wriggly  Toast                    Am not able to redeem it from oneline n instore           01:57 PM, 17th Feb                   krishan                   please share  pictures of your shukran front and back side           02:01 PM, 17th Feb                     Wriggly  Toast                    Ok           02:01 PM, 17th Feb                     Wriggly  Toast                             02:04 PM, 17th Feb                     Wriggly  Toast                             02:04 PM, 17th Feb                   krishan                   we request to please share your registered email id or any latest order           02:07 PM, 17th Feb                     Wriggly  Toast                    [email-masked]           02:09 PM, 17th Feb                   krishan                   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage           02:10 PM, 17th Feb                   krishan                   f you face any issue while linking your Shukran account then please contact the Shukran support team on SHUKRAN (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.           02:11 PM, 17th Feb                     Wriggly  Toast                    Its already linked in my account long time ago.. And I can see 600 plus shukran points on my account           02:12 PM, 17th Feb                   krishan                   we have checked with your given email id in system you are not linked           02:14 PM, 17th Feb                     Wriggly  Toast                    Ok           02:14 PM, 17th Feb                   krishan                   please contact you to shukran team once they will assist you for same           02:14 PM, 17th Feb                     Wriggly  Toast                             02:15 PM, 17th Feb                     Wriggly  Toast                    Please see the screen shot           02:16 PM, 17th Feb                     Wriggly  Toast                    This one I took from the centrepoint app.           02:16 PM, 17th Feb                   krishan                   as we have checked you linked this 2018 and shukran point valid for only one year           02:21 PM, 17th Feb                     Wriggly  Toast                    So my points expired.?           02:23 PM, 17th Feb                   krishan                   yes that's why are unable to redeem           02:23 PM, 17th Feb                     Wriggly  Toast                    Ok           02:25 PM, 17th Feb                     Wriggly  Toast                    If its expired better pls remove it from my account           02:25 PM, 17th Feb                   krishan                   then we will have to delink your account please allow us for same           02:27 PM, 17th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           02:29 PM, 17th Feb                   krishan                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           02:30 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2115222