Subject: Ticket Assigned - Conversation with Skating Toast
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 09:24:00 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Skating Toast Skating Toast                    Hello, why the delivery man yesterday is telling us that they will cancel our order if I cant wait for him? And he told me that he will check if someday will deliver tom in the morning, if there is no one, he will cancel the order? The problem here is that im only available everyday at work at 8am-3pm, who will adjust to this us customers or the courrier? Thats why I put on the address at work because im staying here for 8hours and no one is at home. Please kindly help me with this matter. If they can deliver my order between 8am-3pm thank you.           12:57 PM, 17th Feb                     Skating Toast                    *somebody           12:57 PM, 17th Feb                   krishan                   Hi there, welcome back           01:01 PM, 17th Feb                     Skating Toast              
       Hello           01:02 PM, 17th Feb                   krishan                   6273087180 your query is regarding this order ?           01:02 PM, 17th Feb                     Skating Toast                    Yes..           01:03 PM, 17th Feb                   krishan                   Please stay on hold while I retrieve the information.           01:03 PM, 17th Feb                     Skating Toast                    okay, thank you.           01:03 PM, 17th Feb                   krishan                   allow me few more seconds           01:07 PM, 17th Feb                     Skating Toast                    Okay, no problem I will wait.           01:08 PM, 17th Feb                   krishan                   would like to confirm did you get any call yesterday by the courier team end           01:09 PM, 17th Feb                     Skating Toast                    Yes, I received the call yesterday, and then he told me no one will deliver in the morning..and if 
 no one will receive the order he will cancel it.           01:11 PM, 17th Feb                     Skating Toast                    But very clear I told him that im only available at 8am-3pm everyday except friday because its my off.           01:12 PM, 17th Feb                   krishan                   we'd like to inform you by the courier end they make three attempts as you have already shared your timing hence soon they will contact you and deliver the order           01:14 PM, 17th Feb                     Skating Toast                    So what will I do? I will adjust to them which tkme           01:15 PM, 17th Feb                     Skating Toast                    I will adjust to them, if what time they will be available?           01:15 PM, 17th Feb                     Skating Toast                    Is it possible that I can change the delivery address?           01:16 PM, 17th Feb                   krishan                   whenever courier team will contact
  you again please share the address with them if delivery would be possible in that particular area where you want, then they will definitely assist you           01:20 PM, 17th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 PM, 17th Feb                     Skating Toast                    Okay thank you.           01:23 PM, 17th Feb                   krishan                   you are most welcome           01:23 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2114781