Subject: Ticket Assigned - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 13:35:17 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    Hello           05:20 PM, 16th Feb                   Bot                   Hi again!           05:20 PM, 16th Feb                     User                    I had requested return           05:20 PM, 16th Feb                     User                    a guy contacted me when i was outside           05:21 PM, 16th Feb                     User                    after no one contacted           05:21 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan           05:22 PM, 16th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you.           05:23 PM, 16th Feb                   krishan                   May i know your order           05:23 PM, 16th Feb                   krishan                   Hi, I'm not getting a response 
 from you. Are we still connected?           05:25 PM, 16th Feb                     User                    Yes           05:26 PM, 16th Feb                     User                    Der?           05:30 PM, 16th Feb                   krishan                   we are going to escalate your concern to our team, once we will get any information we will update you           05:32 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:34 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2111005