Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 13:19:38 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi.           05:03 PM, 16th Feb                     User                    I need to reset my password           05:03 PM, 16th Feb                     User                    But when I choose that option, I dont get any email to reset my password           05:04 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan           05:08 PM, 16th Feb                     User                    Hi           05:08 PM, 16th Feb                     User                    Please help me rest my password           05:08 PM, 16th Feb                     User                    Reset*           05:08 PM, 16th Feb                   krishan                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies o
 f your browser and if you are using the App please try reinstalling/'updating it.           05:08 PM, 16th Feb                     User                    I have tried reinstalling           05:09 PM, 16th Feb                   krishan                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           05:11 PM, 16th Feb                     User                    Version 6.41           05:13 PM, 16th Feb                     User                    Email: [email-masked]           05:13 PM, 16th Feb                     User                    Country Saudi Arabia           05:13 PM, 16th Feb                   krishan                   we are going to escalate your concern to our team, once we will get any information we wil
 l update you           05:17 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:19 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110903