Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 13:02:37 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:21 PM, 16th Feb                     User                    I have just received my order but it is different than what I ordered           04:21 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan           04:28 PM, 16th Feb                     User                    Hi           04:29 PM, 16th Feb                     User                    i need to return the product           04:29 PM, 16th Feb                     User                    as I had ordered for hot wheels scooter foldable and I have received some other product which mentions 5+ years on the box           04:30 PM, 16th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you.           04:30 PM, 16th Feb                   krishan 
                   Please share your order nubmer           04:30 PM, 16th Feb                     User                    Just a second           04:31 PM, 16th Feb                     User                    Order 9635683442 for Spider-Man Printed 2-Wheeler S...           04:32 PM, 16th Feb                   krishan                   Please stay on hold while I retrieve the information.           04:34 PM, 16th Feb                     User                    Ok I am waiting           04:35 PM, 16th Feb                   krishan                   could you please share the pictures of wrong item           04:38 PM, 16th Feb                     User                             04:39 PM, 16th Feb                     User                             04:39 PM, 16th Feb                     User                    This is what I have received just a few mins ago           04:40 PM, 16th Feb                     User                    I have ordered a Spider-Man one           04:40
  PM, 16th Feb                   krishan                   please allow me some time so i could raise a return request to this item           04:46 PM, 16th Feb                   krishan                   return request has been raised from our side, this is the tracking id RP021621001606           04:47 PM, 16th Feb                     User                    So when is the return scheduled?           04:48 PM, 16th Feb                     User                    Also by when  do I get the actual product ?           04:49 PM, 16th Feb                     User                    ???           04:52 PM, 16th Feb                   krishan                   within 3-5 business days courier team will contact and collect the items.           05:00 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:02 PM, 16th Feb                                          View conversation in F
 reshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110796