Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 11:58:34 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Haii           03:17 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan           03:20 PM, 16th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           03:24 PM, 16th Feb                     User                    Haii           03:25 PM, 16th Feb                     User                    Are u there with me           03:25 PM, 16th Feb                     User                    You there krishnan           03:26 PM, 16th Feb                   krishan                   Yes, may i know you concern           03:26 PM, 16th Feb                     User                    I made an order now and one 2 days before           03:27 PM, 16th Feb                     User                    The one i ord
 ered was a pick and collect and the new one today was delivery at home           03:28 PM, 16th Feb                     User                    The one i ordered is now ready to collect. My question is if you can deliver both the orders together           03:29 PM, 16th Feb                     User                    U there           03:30 PM, 16th Feb                     User                    Csn u help me with this           03:32 PM, 16th Feb                     User                    Are we connected           03:32 PM, 16th Feb                   krishan                   we'd like to inform you it totally depends on warehouse and courier team           03:35 PM, 16th Feb                   krishan                   because warehouses select the courier team for your orders           03:35 PM, 16th Feb                     User                    Is there any thing you can do with this           03:35 PM, 16th Feb                   krishan                   if both ord
 ers are under same courier then it could be possible.           03:36 PM, 16th Feb                   krishan                   please share your order number           03:36 PM, 16th Feb                     User                    How can i confirm it.           03:36 PM, 16th Feb                     User                    One order number is 8235266229 and the other 8235976041           03:37 PM, 16th Feb                     User                    U there??           03:41 PM, 16th Feb                     User                    Any update??           03:45 PM, 16th Feb                   krishan                   Please stay on hold while I retrieve the information.           03:47 PM, 16th Feb                     User                    Thanks sure           03:48 PM, 16th Feb                   krishan                   as we have checked, both order has placed under different mode of delivery           03:49 PM, 16th Feb                     User                    Yes  
          03:50 PM, 16th Feb                     User                    Is that not possible to arrange the deliveey together           03:50 PM, 16th Feb                   krishan                   one of them is click and collect 8235266229  in this one you will have visit you to selected store           03:50 PM, 16th Feb                   krishan                   and another one will deliver to your mentioned address           03:51 PM, 16th Feb                     User                    That i knw. I think u didn't read my concerns           03:52 PM, 16th Feb                     User                    Iam asking is there any option that both can be delivered together           03:52 PM, 16th Feb                   krishan                   we are really sorry but both can not deliver together           03:53 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:56 
 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2110386