Subject: Ticket Assigned - escalation
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 09:40:54 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  escalation User                    hi           01:16 PM, 16th Feb                     User                    i would like to follow up my returned order still not yet coming to pick up           01:17 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan           01:18 PM, 16th Feb                   krishan                   May i know your order number.           01:18 PM, 16th Feb                     User                    kindly please           01:21 PM, 16th Feb                   krishan                   Please stay on hold while I retrieve the information.           01:29 PM, 16th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you           01:35 PM, 16th Feb                   krishan                   as items has not pick up yet           01:35 P
 M, 16th Feb                   krishan                   we are going to escalate your concern to team, once we will get any information we will update you           01:36 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:40 PM, 16th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109457