Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Feb 2021 09:26:29 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:02 PM, 16th Feb                     User                    Actually I bought a backpack from centerpoint of Al ghurair shopping mall, dubai yesterday.  So today by browsing centerpoint app I choose other backpack, so now I want to buy the new one & return to the shop the old one means I want to buy new one from online & I will collect it from that perticular shop by exchanging the old one, is that possible??           01:02 PM, 16th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           01:06 PM, 16th Feb                     User                    Hi krishan           01:06 PM, 16th Feb                     User                    Can you call me on my registered mobile number plz?? Actually right now I am having a low balance.           01:08 PM, 16
 th Feb                   krishan                   we'd like to inform you that we can assist you regarding only online purchases           01:11 PM, 16th Feb                   krishan                   as you have purchased from offline so you will have to visit in store           01:13 PM, 16th Feb                   krishan                   only can assist you for same.           01:13 PM, 16th Feb                     User                    Is the number that you are given to contact you people is toll free??           01:14 PM, 16th Feb                   krishan                   customer support is a toll free           01:16 PM, 16th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           01:20 PM, 16th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:26 PM, 16th Feb                                      
     View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2109360