Subject: Ticket Assigned - Conversation with Galloping Pen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 14:49:51 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Galloping  Pen Galloping  Pen                    Hey           06:19 PM, 15th Feb                     Galloping  Pen                    I got wrong product delivered to me..           06:20 PM, 15th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           06:21 PM, 15th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you.           06:21 PM, 15th Feb                     Galloping  Pen                    So now           06:21 PM, 15th Feb                     Galloping  Pen                    What i can do           06:21 PM, 15th Feb                   krishan                   May i know your order number so i could fetch the details           06:21 PM, 15th Feb                     Galloping  Pen                    Yes           06:22 PM, 15th
  Feb                     Galloping  Pen                    9635278857           06:22 PM, 15th Feb                     Galloping  Pen                             06:23 PM, 15th Feb                     Galloping  Pen                    Is this the lipstick?           06:23 PM, 15th Feb                     Galloping  Pen                    ??? Answer           06:27 PM, 15th Feb                   krishan                   thank you for sharing your order number           06:28 PM, 15th Feb                   krishan                   Please stay on hold while I retrieve the information.           06:29 PM, 15th Feb                     Galloping  Pen                    I already make return request           06:32 PM, 15th Feb                   krishan                   we'd like to inform you that refund amount of 7 AED has been processed from our end           06:34 PM, 15th Feb                   krishan                   now there is no need to return that item also we apolog
 ize for the inconvenience and we will make sure you will now face these type of issue agaig.           06:35 PM, 15th Feb                     Galloping  Pen                    So you make sure i will face these type of issue again?           06:36 PM, 15th Feb                   krishan                   Definitely, we never want that our customer face any issue please accept this as an exception.           06:40 PM, 15th Feb                     Galloping  Pen                    And if i order same product. So what i will receive make sure. Because in description you write nail polish .. please make sure           06:44 PM, 15th Feb                   krishan                   it could be some technical glitch we request to you do not order yet this item again util this rectify.           06:48 PM, 15th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 15th Feb            
                               View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105956