Subject: Ticket Assigned - Conversation with Cold Fire
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 13:52:27 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Fire Cold Fire                    Hello           05:41 PM, 15th Feb                   Bot                   أهلا مرة أخرى!           05:41 PM, 15th Feb                     Cold Fire                    Now I recieved the order SD001156878           05:41 PM, 15th Feb                     Cold Fire                    but the bioderma stick is not opening           05:41 PM, 15th Feb                     Cold Fire                    So i want to change it by another one           05:42 PM, 15th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           05:42 PM, 15th Feb                   krishan                   Please stay on hold while I retrieve the information.           05:43 PM, 15th Feb                     Cold Fire                    Ok           05:43 PM, 15th Feb                   krishan                   Please  share your Order number.           05:43 PM, 15th Feb                     Cold Fire                    Ok           05:44 PM, 15th Feb                     Cold Fire                    SD001156878           05:44 PM, 15th Feb                   krishan                   It is a tracking id , share your order number           05:45 PM, 15th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           05:50 PM, 15th Feb                   krishan                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           05:52 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105569