Subject: Ticket Assigned - Conversation with Spinning Blueberry
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 13:45:28 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Spinning Blueberry Spinning Blueberry                             04:45 PM, 15th Feb                     Spinning Blueberry                    My order id           04:46 PM, 15th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           04:47 PM, 15th Feb                   krishan                   thank you for sharing your order number           04:51 PM, 15th Feb                   krishan                   Please stay on hold while I retrieve the information.           04:51 PM, 15th Feb                     Spinning Blueberry                    Sure           04:51 PM, 15th Feb                     Spinning Blueberry                             04:52 PM, 15th Feb                   krishan                   as we have checked in previous chat you have a concern regarding blanket           04:56 P
 M, 15th Feb                   krishan                   could you please elaborate your concern           04:56 PM, 15th Feb                     Spinning Blueberry                    Yes           04:56 PM, 15th Feb                     Spinning Blueberry                             04:57 PM, 15th Feb                     Spinning Blueberry                    I ordered this 1           04:57 PM, 15th Feb                     Spinning Blueberry                    I recived this 1           04:58 PM, 15th Feb                     Spinning Blueberry                             04:58 PM, 15th Feb                   krishan                   have received a wrong item in your order.           05:02 PM, 15th Feb                   krishan                   you           05:02 PM, 15th Feb                     Spinning Blueberry                    Yes           05:02 PM, 15th Feb                     Spinning Blueberry                    I recived wrong item           05:03 PM, 15th Feb   
                 krishan                   Please stay on hold while I retrieve the information.           05:04 PM, 15th Feb                     Spinning Blueberry                    Sure           05:06 PM, 15th Feb                   krishan                   We sincerely apologize for the inconvenience caused to you but currently we do not have the exchange option available however you can return the item           05:12 PM, 15th Feb                     Spinning Blueberry                    Means you have not in stock pooh blanket?           05:13 PM, 15th Feb                     Spinning Blueberry                    This is not my problem  brother/sister i want to exchange you send me wrong item ...           05:15 PM, 15th Feb                     Spinning Blueberry                    I am not change my order I recive wrong item.from your side..           05:17 PM, 15th Feb                     Spinning Blueberry                    Thats why I change it           05:18 PM,
  15th Feb                   krishan                   we can understand but currently we do not have exchange option online.           05:22 PM, 15th Feb                   krishan                   you place a new order again for this item and you will get refund for wrong one.           05:23 PM, 15th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           05:26 PM, 15th Feb                     Spinning Blueberry                    How i will get refund ?           05:28 PM, 15th Feb                     Spinning Blueberry                    Can I return utem in any outlet in abu dhabi?           05:31 PM, 15th Feb                   krishan                   you will get the refund in same payment mode.           05:31 PM, 15th Feb                   krishan                   Yes, you can return the item in any UAE store           05:31 PM, 15th Feb                   krishan                   Hi, I'm not getti
 ng a response from you. Are we still connected?           05:39 PM, 15th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:45 PM, 15th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2105518