Subject: New Reply Received - Shukran points
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Feb 2021 19:20:10 +0000 (UTC)

Hi Krishan Singh,  The customer has responded to the ticket.  Shukran points  Ticket comment <div>And this is what it keeps saying whenever i press on the resend button<img class="ymail-preserve-class inline-image-guid-08F00A04-37C8-4475-BC3D-62FF4A7150DE rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MjI5NjA3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.05o5AqMV9gEI3LkFDNPm6Eojp8jBMH7Zb5DJs1osfnU" alt="Inline image" style="width: 100%">
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<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Friday, February 12, 2021, 9:09 PM, Fatma Gumman &lt;[email-masked]&gt; wrote:</div>
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Kindly note i DO NOT receive a message of the code on my mobile number even after trying to resend several times..<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv4703829205yqt3800153223" id="yiv4703829205yqt49419">
<div class="yiv4703829205yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Friday, February 12, 2021, 9:06 PM, Fatma Gumman &lt;[email-masked]&gt; wrote:</div>
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Kindly note i do receive a message of the code whenever i want to link my account...<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div class="yiv4703829205yqt1294789325" id="yiv4703829205yqt20107">
<div class="yiv4703829205yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Wednesday, February 3, 2021, 9:54 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Fatma,<br><br>Thank you for getting in touch with us.<br><br>We have checked on your account details and see that your Shukran card is not linked. It is pending because the verification step was not completed.<br><br>Your Shukran card has been delinked and unblocked, Now we request you to link your Shukran account again to link your Shukran card, please follow the below steps:<br><br>1- Log in your account.<br>2- Go to My account &gt; Shukran &gt; Link your account here.<br>3- Follow the provided steps on the webpage<br><br>We are giving you 5 days from the order date to link your account. Once you link your account within the 5 days of purchase, your points will be automatically credited into your Shukran account. You can only earn the points on your last purchase.<br><br>If you face any issue while linking your Shukran account then please contact the Shukran support team on (800–7485726), or email at [email-masked] to update your card information (mobile or email), and then you will be able to receive the verification code to link your card successfully.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2050321