Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 11 Feb 2021 14:04:47 +0000 (UTC)

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:36 PM, 11th Feb                     User                    I wanted to return           05:36 PM, 11th Feb                     User                    I had called customer service           05:36 PM, 11th Feb                     User                    Wanted to confirm           05:36 PM, 11th Feb                   krishan                   Hi, Thank you for contacting us. My name is krishan.           05:41 PM, 11th Feb                   krishan                   may i know your order number.           05:42 PM, 11th Feb                     User                    Yes           05:44 PM, 11th Feb                     User                    4534495197           05:44 PM, 11th Feb                     User                    I wanted replacement           05:45 PM, 11th Feb                     User       
              Is it possible to return and replace with other size           05:45 PM, 11th Feb                   krishan                   In the meantime, an exchange is not available.           05:49 PM, 11th Feb                     User                    Oh           05:49 PM, 11th Feb                     User                    Then when will the guy come to pick up           05:49 PM, 11th Feb                     User                    And refund?           05:49 PM, 11th Feb                   krishan                   you can return the item, you will get the refund for same.           05:49 PM, 11th Feb                     User                    But I made cash on delivery           05:50 PM, 11th Feb                     User                    And checked out as guest           05:50 PM, 11th Feb                   krishan                   then you will the get the refund in the form of voucher .           05:51 PM, 11th Feb                     User               
      Like in hand?           05:53 PM, 11th Feb                     User                    Or by email           05:53 PM, 11th Feb                   krishan                   you will get the voucher by email.           05:54 PM, 11th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           05:56 PM, 11th Feb                     User                    When will the guy come for pick up           05:56 PM, 11th Feb                     User                    I get your msgs late           05:57 PM, 11th Feb                   krishan                   within 3-5 business days courier team will contact you for item collection.           05:57 PM, 11th Feb                     User                    Like I have to order stuff online here with return voucher but stock is low           05:57 PM, 11th Feb                   krishan                   once you get the refund voucher then you can use that in your next
  purchase with us.           05:59 PM, 11th Feb                     User                    Okay but the stock is low           06:00 PM, 11th Feb                     User                    Anyways           06:00 PM, 11th Feb                   krishan                   please elaborate your query.           06:01 PM, 11th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           06:03 PM, 11th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:04 PM, 11th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087643