Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 14:47:25 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:59 PM, 10th Feb                   krishan                   Hi, Thank you for contacting us. How may I help you?           06:02 PM, 10th Feb                     User                    I had ordered a mug           06:05 PM, 10th Feb                     User                    9634590391           06:06 PM, 10th Feb                     User                    Was confirmed order           06:06 PM, 10th Feb                     User                    Now i have received that its cancelled           06:06 PM, 10th Feb                     User                    Any reason?           06:06 PM, 10th Feb                     User                    Hello r u there           06:09 PM, 10th Feb                   krishan                   thank you for sharing your order number           06:11 PM, 10th Feb               
     krishan                   Please stay on hole while I retrieve the information.           06:11 PM, 10th Feb                   krishan                   we would like to inform you during quality check we found out this item was not in a good condition to be sold and it  was the last of his stock hence team cancelled this item           06:12 PM, 10th Feb                     User                    Thank you for your reply           06:15 PM, 10th Feb                     User                    One query i just saw again in the stock?           06:15 PM, 10th Feb                     User                    Then u should remove it           06:15 PM, 10th Feb                     User                    What about refund..           06:15 PM, 10th Feb                     User                    I wanted to order few more things but scared again u will cancel d order..this happened in d past also..           06:17 PM, 10th Feb                   krishan                   We are sinc
 erely apologize for inconvenience caused  to you.           06:22 PM, 10th Feb                   krishan                   we'd like to inform you please check the item's quantity first, if they are few in stock then please order that item later           06:24 PM, 10th Feb                   krishan                   Hi, I'm not getting a response from you. Are we still connected?           06:29 PM, 10th Feb                     User                    Thank you for ur suggestion           06:30 PM, 10th Feb                     User                    In how many days money will retmfund to card           06:31 PM, 10th Feb                   krishan                   we'd like to inform you from your bank end payment was successful so we did not receive the amount           06:36 PM, 10th Feb                   krishan                   please contact your bank for same           06:36 PM, 10th Feb                     User                    Confusing end payment was successful n sti
 ll not received the amount           06:39 PM, 10th Feb                   krishan                   you can wait for  3-5 business days for the amount to be credited back.           06:44 PM, 10th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:46 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2083009