Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 10:46:30 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           02:18 PM, 10th Feb                   krishan                   Hi, Thank you for contacting us. How may I help you?           02:21 PM, 10th Feb                     User                    hi           02:21 PM, 10th Feb                     User                    ive been trying to order from your website for the past 2 days btu its not working           02:21 PM, 10th Feb                     User                    i also contacted the customer service but no one was able to help           02:22 PM, 10th Feb                     User                    i tried the app and i tried different web browsers but its not working           02:22 PM, 10th Feb                     User                    either the page wont load or it says error           02:22 PM, 10th Feb                     User                    ?       
     02:30 PM, 10th Feb                   krishan                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           02:35 PM, 10th Feb                   krishan                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           02:35 PM, 10th Feb                     User                    i already did all of this           02:35 PM, 10th Feb                     User                    nothing worked           02:35 PM, 10th Feb                   krishan                   We request to you please share the some screenshots of error so we could assist you accordingly.           0
 2:38 PM, 10th Feb                     User                    HTTP ERROR 500           02:38 PM, 10th Feb                     User                    only this is written           02:39 PM, 10th Feb                   krishan                   please share your registered email id so we could escalate your concern.           02:41 PM, 10th Feb                     User                    [email-masked]           02:41 PM, 10th Feb                   krishan                   we will forward your concern to our relevant team, we would request to you allow us some time we will update you soon.           02:45 PM, 10th Feb                     User                    Ok thanks           02:45 PM, 10th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:45 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/help
 desk/tickets/2081496