Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 10 Feb 2021 10:14:17 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           01:48 PM, 10th Feb                     User                    i have some orders id like to collect them from your store in city centre Bahrain           01:49 PM, 10th Feb                     User                    is it possible to pay them upon pick up           01:49 PM, 10th Feb                   krishan                   Hi, Thank you for contacting us. My name is Krishan. How may I help you?           01:52 PM, 10th Feb                     User                    Hi           01:52 PM, 10th Feb                     User                    i have some orders id like to collect them from your store in city centre Bahrain           01:53 PM, 10th Feb                     User                    I'd like to pay them upon pick up           01:55 PM, 10th Feb                   krishan                   kindly share 
 your order number.           01:58 PM, 10th Feb                     User                    I havent finalised it yet           01:59 PM, 10th Feb                     User                    as id like to click the option of payment           01:59 PM, 10th Feb                     User                    but it seems its only accepting card           01:59 PM, 10th Feb                     User                             02:02 PM, 10th Feb                     User                    I am near in city centre and it'll be convenient for me to pick them up and pay at the same time           02:02 PM, 10th Feb                     User                    Rather than waiting for it to be delivered           02:03 PM, 10th Feb                     User                    my name is Mylene Sagario and my telephone number is 38365566           02:03 PM, 10th Feb                   krishan                   all the click and collect are prepaid, you will have to make payment on same time       
     02:07 PM, 10th Feb                     User                    so its not possible to pay upon pick up           02:08 PM, 10th Feb                   krishan                   WE are sorry but all the click and collect orders are prepaid           02:09 PM, 10th Feb                   krishan                   You can chose cash on delivery option for your order, if you wish you pay at the time of delivery           02:10 PM, 10th Feb                     User                    so only for delivery are possible to pay upon delivery           02:10 PM, 10th Feb                     User                    alright thank u           02:13 PM, 10th Feb                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:13 PM, 10th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2081311