Subject: New Reply Received - Quality issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Feb 2021 08:11:10 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Quality issue  Ticket comment <div>Hello,</div>
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<div>The place where spout is attached to the bottle is broken... because of this the water is not coming up, however hard the child is sucking. I am attaching pic for your reference. If you want can send a video even.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5MDMwNTM3MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Wlc96seFqeMvpKRXakporB4ywmP7QmC4kvCg_0NA79U"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 5 Feb 2021, at 12:43 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"><div dir="ltr">Hi Shoeba,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of broken item so that we can investigate further and assist you accordingly with this.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2054223