Subject: New Reply Received - Order number 9630327280
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 13:17:09 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Order number 9630327280  Ticket comment <div dir="auto">2nd reminder ...</div>
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<div dir="auto">Regards </div>
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<div dir="auto">Wissam Abuhamdan</div>
<div dir="auto">0502524233</div>
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<div>On Fri, 29 Jan 2021 at 5:00 PM Wissam Abuhamdan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Reminder please .</div>
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<div dir="ltr" class="gmail_attr">On Thu, 28 Jan 2021 at 2:03 AM Wissam Abuhamdan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear all , </div>
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<div dir="auto">Please note that I didnot purchase the item from the store , I did the purchase from online store of center point , however I went to your Gubaiba store asking for assistance but they fix the item wrongly </div>
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<div dir="auto">I explained the same in the pervious email , and I am sure there is issue with the item ,  so I request to replace the item or refund the funds </div>
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<div dir="auto">Waiting for your reply .</div>
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<div dir="auto">Regards </div>
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<div dir="ltr" class="gmail_attr">On Wed, 27 Jan 2021 at 2:45 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Wissam,​</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We would like to inform you as we have checked your item (Juniors Luna 5-in-1 Baby Rocker) under order id 9630327280 does need the assembly and if you have purchased this item from store then we would request to you can visit in same store they will assist you for same.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2024486