Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 31 Jan 2021 09:03:28 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Delivery  Ticket comment <div><br></div>
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<div>On Sun, 31 Jan 2021 at 11:57 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ubaid,​<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><span style="font-size:14px"><br></span><span style="font-size:14px">We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px" dir="ltr">During quality check we found out that 2 items were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and refunded you for them, amount has been refunded in your my credit.</span>
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<span dir="ltr" style="font-size:14px">​</span><br><span style="font-size:14px">We will not be happy either if you receive bad items in your order, this is the reason why these two items were cancelled and you received a notification regarding the same items.</span><br><span style="font-size:14px"></span><span style="font-size:14px"><br></span><span style="font-size:14px">Hope this helps and have a great evening! Stay Safe!</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Your Friends,</span><br><span style="font-size:14px" dir="ltr">The Support Team</span>
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<div dir="auto">But in the app it is showing that u can purchase it they are not showing not in stock </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2037991