Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 12:59:41 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">So your quality team is checking!!!!</div>
<div dir="auto">Then once I got one dress set for my son with shorts missing????</div>
<div dir="auto">Give me explanation for that..</div>
<div dir="auto">Whom are you trying to fool?</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 28 Jan 2021 at 4:56 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Basith,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>During quality check we found out that 1 items was not in a good condition to be sold and they were the last of his stock hence we took that out of your order and refunded you for that item. You are still going to receive the remaining items.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>If you want to cancel this order then right now we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br><br>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div><font color="#0000ff"><b><span style="background-color:rgb(255,153,0);color:rgb(204,0,0)"><span style="color:rgb(0,0,0)">Regards</span><span style="background-color:rgb(255,255,255);color:rgb(0,0,0)"></span><span style="background-color:rgb(255,255,255)"></span><br></span></b></font></div>
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<font color="#0000ff"><b><span style="background-color:rgb(255,153,0);color:rgb(204,0,0)"><br></span></b></font><font color="#0000ff"><b><span style="color:rgb(0,0,0)">ABDUL BASITH KASSIM.E.T</span><br><br></b></font>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2028584