Subject: New Reply Received - Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 11:31:18 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Your payment is being processed  Ticket comment <div dir="auto">
<div>Greetings, </div>
<div dir="auto">                    Today I call in the bank so they said payment deducted from my account last 16th Jan so you can make sure from your side. Please make this clear because if order cancel so please reverse my payment otherwise cancel my order and refund my money. At the app all things going fine because at app showing coming time installment.<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 15 Jan 2021, 8:15 PM Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Rukhsar,<br><br>Thank you for shopping with us.<br><br>We'd like to confirm you that order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>Do place a new order again with us so we will be able to confirm &amp; deliver it you.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043186048606'>Screenshot_20210117_232824_com.adcb.bank.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043186048607'>IMG-20210124-WA0001.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1987778