Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 03:53:57 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello,
Today is 21 January and till this day no one has contacted me or picked up
my return although the app says my return is in progress. I need
clarification, please.

Mohamed Youssef

On Wed, 13 Jan 2021, 7:48 am Max Fashion, <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.maxfashion.com/eg/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Download our apps now
> <https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> iPhone
> <https://itunes.apple.com/eg/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> 
> Women
> <https://www.maxfashion.com/eg/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Men
> <https://www.maxfashion.com/eg/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Girls
> <https://www.maxfashion.com/eg/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Boys
> <https://www.maxfashion.com/eg/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Shoes
> <https://www.maxfashion.com/eg/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> Inspiration
> <https://www.maxfashion.com/eg/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
>
> We’ve received your return request.
>
> Hi Mohamed Youssef, thank you for getting in touch with us. Here’s how
> your return 1000434112 for order 2000807667 will work.Our delivery
> partner will pick up your return in around 3-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *MAX*
> Solid Anti-Pilling Jacket with Hood and Long Sleeves
> Color: Black
> Size: 3XL
> Quantity: 1 EGP 253.83
> *MAX*
> Solid Longline Coat with Long Sleeves and Belt
> Color: Brown
> Size: 16
> Quantity: 1 EGP 271.96
>
> Total *EGP 525.79*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>  <https://twitter.com/maxfashionMENA>
>
> Reach out in 140 characters! We are *@maxfashionMENA*.
>
> *Call us on 0020-225878188.*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.maxfashion.com/eg/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
> | Terms & Conditions
> <https://www.maxfashion.com/eg/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_EG_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2008629