Subject: New Reply Received - Order not proceed on max Amount 115 has been Dabit
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 05:18:18 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Order not proceed on max Amount 115 has been Dabit  Ticket comment <div dir="auto">I receive the email from tabby please cancel my order and update on tabby dashboard</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div>From: <strong class="gmail_sendername" dir="auto">Tabby</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Mon, 18 Jan 2021, 2:59 pm<br>Subject: Re: Order not proceed on max Amount 115 has been Dabit<br>To:  &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div dir="ltr">Hi Muhammad,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">Please note that since your order is confirmed at our end, once Max confirm the cancellation of your order and update our dashboard accordingly a refund will be made.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Please be advised that a refund could take up to 14 working days according to banks refund policy.</div>
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<div dir="ltr">Thank you</div>
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<div style="margin-bottom:0.0001pt;line-height:normal">Regards,</div>
<div style="margin-bottom:0.0001pt;line-height:normal"><br></div>
<div style="margin-bottom:0.0001pt;line-height:normal">M. Darwish</div>
<div>Customer Care Team</div>
<div><a href="http://www.tabby.ai" rel="noreferrer" target="_blank">www.tabby.ai</a></div>
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<img src="https://lh4.googleusercontent.com/SqpKKIDjaB_IL90XY-Hq5hz7ITdh7L23UxrbfA9EA1uXbXbmt-q2vlw01--8G7NZRD6Cf13vAk2JZ0Pc0TuFh1QQfryU5yStmolQllxAycKlV6g-lHhRwIIGMwbg5J6mQguzKgg"> </div>
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                          <blockquote>
                            On
                            Mon, 18 Jan at  1:21 PM
                            <span>,  Muhammad Tayyab &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div dir="auto"><div>Order has been cancelled because of payment i call today max helpline he say your order has been cancelled because payment not authorized</div></div>
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<div>On Mon, 18 Jan 2021, 12:12 pm Tabby, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">Hi Muhammad,</div>
<div dir="ltr">​<br>
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<div dir="ltr">​Thank you for contacting us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please note that your order with below details is confirmed with us: </div>
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<div dir="ltr">Order number: 9628971997</div>
<div dir="ltr">Order date: January 16th 2021</div>
<div dir="ltr">Down payment: AED 28.75</div>
<div dir="ltr">​<br>
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<div dir="ltr">Therefore, please confirm your order details with Max  and refer back to us for any further assistance needed<br><br><br>
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<div style="margin-bottom:0.0001pt;line-height:normal">Regards,</div>
<div style="margin-bottom:0.0001pt;line-height:normal"><br></div>
<div style="margin-bottom:0.0001pt;line-height:normal">M. Darwish</div>
<div>Customer Care Team</div>
<div><a href="http://www.tabby.ai" rel="noreferrer" target="_blank">www.tabby.ai</a></div>
<div>
<img src="https://lh4.googleusercontent.com/SqpKKIDjaB_IL90XY-Hq5hz7ITdh7L23UxrbfA9EA1uXbXbmt-q2vlw01--8G7NZRD6Cf13vAk2JZ0Pc0TuFh1QQfryU5yStmolQllxAycKlV6g-lHhRwIIGMwbg5J6mQguzKgg"> </div>
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                          <blockquote>
                            On
                            Mon, 18 Jan at 12:06 PM
                            <span>,  Muhammad Tayyab &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt;  wrote:
                            <div dir="auto">My order number is 9628971997 has been cancelled i placed on 16 jun2021  Amount of 115 has been Dabit from my account but my order is cancelled because of payment not authorized according to max help line and I can't receive money back in my account yet secreen shot attached please see my issue and slove ASAP-<div dir="auto">Mobile number 0569097560</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996736