Subject: New Reply Received - Urgent
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 15:22:59 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Urgent  Ticket comment <div dir="auto">Dear I spoke to some one in the customer service he said they my money will be returned to my backbone account am still waiting till it’s transferred to my account.</div>
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<div dir="auto">So my problem still not solved until now </div>
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<div>On Mon, 18 Jan 2021 at 6:19 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1973143</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Krishan Singh : </div>
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<div dir="ltr">Hi Hassan​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused to you.<br><br>We would like to inform you that we can create online only online voucher for you for offline you will have to contact the same max online support where you talked to lady who committed to you for offline voucher.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1973143