Subject: Re: late delivery-9618419546
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, kishan singh <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 17 Jan 2021 06:28:46 -0700 (MST)

Hi Team, 

The AWB 46044880140 is invalid, and as per the WH the order was shipped on Dec 17th. 
Now the customer is chasing us for the order and threatening that he will escalate the issue to the MOC. 

Need your urgent assistance. 

Regards 
shakeeb 

From: "kishan singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, December 19, 2020 1:29:51 PM 
Subject: late delivery-9618419546 

Hi Team. 

Problem Statement:Late delivery 
Order Date : 28-Nov-2020 
Order ID: 9618419546 
Tracking ID: 46044880140 

Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 11/29/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Krishan