Subject: New Reply Received - Incomplete delivery of product
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 11:55:50 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Incomplete delivery of product  Ticket comment <div dir="auto">Thank you for your response</div>
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<div>On Sun, 17 Jan 2021, 15:44 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Lakshmi​,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you.<br><br>This is really unfortunate that you have received an incomplete item in your purchase with us. We understand that you are sceptical about your future purchases. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get all correct your products for your future purchases.</div>
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<div dir="ltr">We would like to inform you that we have initiated a refund regarding your item (Pack of 2 - Striped T-shirt with Round Neck and Cap Sleeves). The refund amount of 15 AED has been credited back in your my credit. <br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1991926