Subject: New Reply Received - Customer concern -Warranty process
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 10:11:14 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Customer concern -Warranty process   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM9865937DFF9B4FB0AC28769F6FB68F68" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Arjun Bhusal</span></a>,</div>
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<div class="MsoNormal">I am hoping that the product is with customer currently.</div>
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<div class="MsoNormal">Hi <a id="OWAAMF3E1168F42354E4587BA6F1D5FA4B75F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Escalations Dxbteam</span></a>, pls arrange for return &amp; process refund for this product.</div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Helv",sans-serif;color:black'>Regards,</span></div>
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<div class="MsoNormal" style="text-autospace:none"><span style='font-size:8.0pt;font-family:"Helv",sans-serif;color:black'>Sachin
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<div>From: Bsu Shc &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, January 15, 2021 8:03 PM<br>
<b>To:</b> BabyShop Support Team &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sachin Maheshwari &lt;[email-masked]&gt;<br>
<b>Subject:</b> Customer concern -Warranty process </div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Please be inform that customer has been bought the Electric breast pump from NUK brand Through Online on month of October .</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">currently product is not functioning well .</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">customer want to replace or return the product kindly advise </span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Order number -9607927145</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">customer contact number-0501154632</span></div>
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<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Mr. Sachin,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">We don't   have direct contact person from Nuk supplier to get guidance for warranty process also we are not carrying this product at store.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">kindly advise </span></div>
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<span style="font-size:12.0pt;color:black"><img width="540" height="720" style="width:5.625in;height:7.5in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MzkzNzYzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-k5qJzE8lpg1UHZ-XT3ZP-2o1wLiSBWWsrBRPD_lR3s"></span><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Thanks &amp; Regards</span></b><span style="font-size:12.0pt;color:black"></span>
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<div style="margin-left:.75pt;background:white;text-align:start">
<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Arjuun Bhusaal  </span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Sharjah City Center</span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Mobile: +971559678232</span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'>Store CUG # +971559676785</span></b><span style="font-size:12.0pt;color:black"></span>
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<b><span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black'><a href="http://www.babyshopstores.com" rel="noreferrer">www.babyshopstores.com</a> I
<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a></span></b><span style="font-size:12.0pt;color:black"></span>
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