Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 11 Jan 2021 17:11:05 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">That is really bad on your part, why refund should take 3weeks that is really bad.</div>
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<div>On Mon, Jan 11, 2021, 4:11 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Suraj,<br><br>
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<div dir="ltr">Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order:9624762322 Please note that the refund has been processed successfully from our side for the amount <span style="white-space:pre-wrap" dir="ltr">AED </span>42.07, however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1952902