Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 16:42:46 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Hi, </div>
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<div dir="auto">Thanks for your reply.</div>
<div dir="auto">Are you suggesting you are unable to confirm whether you can actually sell replacement parts I need or not? In case you are not aware, the UK is in national lockdown with all but essential shops closed and allowed travel is restricted to the local area. </div>
<div dir="auto">Please provide contacts of the nearest shop, I’m in Stockport area of Greater Manchester in the UK. </div>
<div dir="auto">Very disappointed with your answer.</div>
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<div dir="auto">Kind regards,</div>
<div dir="auto">Anastasia</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 9 Jan 2021 at 16:13, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anastasia,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">We would like to infrom you that regarding (Cybex Pallas M-Fix 1/2/3 ) you can visit any nearesest store and if parts would be available our store team will assist you for the same. Please check the link for the same.<a href="https://www.mothercarestores.com/bh/en/storelocator" dir="ltr" rel="noreferrer" target="_blank">https://www.mothercarestores.com/bh/en/storelocator</a>
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<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971047