Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 15:40:40 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Delivery  Ticket comment <div>No body contacted me on Thursday, could you please investigate on this matter.</div>
<div><br></div>
<div>Regards, <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, January 9, 2021, 7:14 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv1818298024"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Amira,<br><br>Thank you for reaching out to us.<br><br>We are truly sorry as your order has been returned back to our warehouse by the courier, we have checked by the courier end they have mentioned that they contacted but did not get the response. ​</div>
<div dir="ltr">
<br>We have initiated a refund for this order. It would take around 4-15 days to reflect in your account.<br><br>We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div></div>

	

</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971011