Subject: Ticket Assigned - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 14:25:57 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Hi, we purchased Cybex Pallas M-Fix 1/2/3 car seat online in December 2017. We are now trying to adjust the seat for our second child and have found out the impact shield which is used for stage 1 is broken. Would it be possible to buy a replacement impact shield via Mothercare? According to Cybex  website replacement parts can only be purchased via retailers where the original product was bought. Your prompt  reply will be greatly appreciated as a child’s safety is affected. Thank you. Anastasia 07427380033 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1971047