Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 18:13:41 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Thu, 7 Jan 2021, 5:04 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rukhsana,<br><br>Thank you for contacting us.</div>
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<br>We sincerely apologize for the inconvenience caused to you.</div>
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<br>We would like to you inform you that as we have checked this item has been out of stock and that is why order got cancelled.</div>
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<div dir="ltr">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.​<br><br>We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.</div>
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<div dir="ltr">The amount you paid online will be refunded back to your original payment method within 3-5 working days based on your bank’s processing time.<br><br>The item may still be available at a local store near you, however we cannot check the local store availability.</div>
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<div dir="ltr">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964175