Subject: New Reply Received - need escalation
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 15:41:55 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  need escalation  Ticket comment <div>You didn’t issue the refund yet</div>
<div>Items were picked up 2 months back without refund </div>
<div>You are not doing your job properly </div>
<div>I advise everyone not to buy from you because you are dangerous </div>
<div>My home box return is still pending for more than 2 months </div>
<div>
<br>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> 06 January 2021 18:35<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1925937] - need escalation
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Rana,<br>
<br>
Thank you for your patience.<br>
<br>
We would like to inform you that we are working to fixed your issue on priority. Once we will get any update we will get back to you.<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
<br>
</div>
</div>
<div dir="ltr">
<div>
<br>
</div>
</div>
<div>
<br>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1925937