Subject: Ticket Assigned - Conversation with marina
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 05:43:21 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marina marina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marina Bot:  Hi Marina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521360454 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556454630            07:41 PM, 02nd Jan                     marina              
       Thanks           07:43 PM, 02nd Jan                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           07:46 PM, 02nd Jan                     marina                    Good evening           07:47 PM, 02nd Jan                     marina                    The order number 9521360454was attempt to deliver in 31st           07:47 PM, 02nd Jan                     marina                    No one contacted me           07:47 PM, 02nd Jan                     marina                    But it says failed due to lack of information           07:47 PM, 02nd Jan                     marina                    There has never been any attempts since           07:48 PM, 02nd Jan                     marina                    When can I get the order           07:48 PM, 02nd Jan                     marina                    And what information is missing so they had to contact me           07:48 PM, 02nd Jan                   Aya        
            Thank you for sharing the order details. Please allow me a moment to check this for you.           07:55 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3706438