Subject: New Reply Received - Re: You haven't collected order number 9519050931 - pls cancel this order
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Fri, 07 Jan 2022 14:44:54 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Re: You haven't collected order number 9519050931 - pls cancel this order  Ticket comment <div dir="auto">Hey,<div dir="auto"><br></div>
<div dir="auto">Greetings of the day!!</div>
<div dir="auto"><br></div>
<div dir="auto">Can you please confirm when cani get my refund for the cancelled order?</div>
<div dir="auto">Below is the trail e-mail for your reference. </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div dir="auto">Puja Dhawan </div>
<div dir="auto">971 - 55 - 8343115</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 20 Dec 2021, 10:27 Shoemart, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Puja,<br><br>Thank you for contacting us.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We're sorry to hear that you wish to cancel your order.<br><br>We can see the order has been placed on 13 Dec, 2021 with the order number 9519050931.<br><br>As per the status, the order is already in store for collection and will be available for collection for 14 days from the confirmation email received to collect.<br><br>The order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 7-14 days.<br> <br>If you require any further assistance, please feel free to write back to us.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3635649