Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Jan 2022 11:07:48 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Dear team </div>
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<div id="yMail_cursorElementTracker_1641466711105">I am ordering for click and collect for the first time, and you can easily see that I am a loyal customer with high purchases from Centrepoint and HomeBox</div>
<div id="yMail_cursorElementTracker_1641466812184">Thank you for your action regarding the underwears, but I am again surprised when I gave opened the close box of men's knit boxer. First of all, the size received is S not Xl, moreover again with 1 missing item (2 instead of 3).</div>
<div id="yMail_cursorElementTracker_1641467028210">I loved the Centrepoint services in regards of quality, delivery and promotions but you need to revise the click and collect quality to keep customers loyalty and avoid complains </div>
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<div id="yMail_cursorElementTracker_1641467098921">Kind regards </div>
<div id="yMail_cursorElementTracker_1641467103589">Nizar </div>
<div id="yMail_cursorElementTracker_1641467106345">0502969150 <div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 6, 2022 at 11:26, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9451821574"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nizar,<br><br>Thank you for your patience.<br><br>We apologize for the inconvenience caused to you.<br><br>We’re on it - and we’ll do our best to sort this out quickly. Please allow us some more time to work on this so we can assist you with this accordingly.<br><br>Feel free to get in touch if you need further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3724630