Subject: Ticket Assigned - Conversation with manu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 05:04:28 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manu manu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  manu Bot:  Hi Manu ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521628053 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528144953            10:50 PM, 02nd Jan                   Mazen                   Hi Manu, thank you for contacting us. This's Mazen We would be happy to help you.           10:51 PM, 02nd Jan                     manu                    Haven’t received my order yet           10:51 PM, 02nd Jan                     manu                    Hello           10:53 PM, 02nd Jan                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           10:53 PM, 02nd Jan                     manu                    Ok           10:54 PM, 02nd Jan                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           10:55 PM, 02nd Jan                     manu                    Ok           10:55 PM, 02nd Jan                     manu                    Pls send the complaint number           10:55 PM, 02nd Jan                   Mazen                   we will be on touch with you and contact you on your email           10:57 PM, 02nd Jan                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3707408