Subject: New Reply Received - Shukran
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Jan 2022 12:20:25 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Shukran  Ticket comment <div class="ydpae86746dyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Hi Team,<br><br>My query isn't regarding any order.<br><br><div dir="ltr"> I have 1463 Shukran points in my account.<br><br>However, its only allowing me to use 462 Shukran points at the time of booking.<br><br>Why am i not able to use the whole 1463 Shukran points?<br><br><div>I would like to use the whole points but somehow its not allowing me to.<br>
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<div class="ydpae86746dsignature"><div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">Warm Regards,<br>Mohammad Rizvi<br><div>Cell # : +971 52 788 3197<br>
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<div>On Tuesday, 4 January, 2022, 11:01:19 am GMT+4, Splash &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Mohammad,<br><br>
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<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap">Thank you for contacting us. </span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap"><br></span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap" dir="ltr">We sincerely apologize for any inconvenience caused however, we have checked with the following email address:# [email-masked], or phone no # 527883197 and we are unable to locate any order with us. We request you to please share with us your exact order number or email so that we assist you with this accordingly.<br><br></span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; vertical-align: baseline; white-space: pre-wrap">Looking forward to hearing from you.</span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap"><br></span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap">Your friends, </span></div>
<div style="line-height:1.38"><span style="font-size: 11pt; font-family: Arial, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; color: rgb(0, 0, 0); text-decoration-line: none; text-decoration-style: solid; text-decoration-color: currentcolor; white-space: pre-wrap">The Support Team</span></div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3671754