Subject: New Reply Received - Refund not received - Order No 9516491149
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 11:34:15 +0000

Hi Prince Malik,  The customer has responded to the ticket.  Refund not received - Order No 9516491149  Ticket comment <div dir="ltr">
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<div>Hi,</div>
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<div>it is confirming  that the contact number which i provided during delivery period is correct number , they can contact me on same number for return collection -0555608300 ( 9.00am to 08.00pm ) </div>
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<div>if you don't mind please collect from your courier team call failure report with time details  because its not first time im facing the silly excuses from your service ,last 30 days i raised different complaints on same return request and receiving false promises .</div>
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<div>I hope that this time your team will take this matter on priority and will assure that requested service has been done properly. </div>
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<div>murali </div>
<div>0555608300</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jan 3, 2022 at 1:20 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Murali,</div></div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused to you however, as we can check our courier partner has tried contacting you on the following contact number which was provided at the time of placing this order but without success: (971555608300. </div>
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<div>We request you to please confirm if this is your correct contact number, if so, please share with us a suitable time to contact you. If not, please share with us your correct contact number so that we can arrange the delivery for you accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div>murali.3039@gmail</div></div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3606529