Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:43 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521240155 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565376596            11:40 PM, 30th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           11:40 PM, 30th Dec                     hi                    I didn’t receive my order yet and it was supposed to deliver yesterday           11:41 PM, 30th Dec                     hi                    Even I receive messages of delivery that out of delivery           11:41 PM, 30th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:41 PM, 30th Dec                     hi                    Ok           11:42 PM, 30th Dec                   Mazen                   Please note that the order has been confirmed by number (9521240155) and the order has been shipped on  12/28/21 and will arrive within 2-3 working days. If you do not receive your order within the specified time, please contact us again.           11:42 PM, 30th Dec                     hi                    But it was supposed to deliver yesterday           11:43 PM, 30th Dec                     hi                    2 days I was waiting for my order           11:43 PM, 30th Dec                     hi                             11:44 PM, 30th Dec                     hi                    You can see msgs           11:44 PM, 30th Dec                   Mazen                   Kindly note the delivery time is 2-3 working days.. If you do not receive your order within the specified time, please contact us again.           11:45 PM, 30th Dec                     hi                    It’s already 3 working days           11:46 PM, 30th Dec                   Mazen                   It will arrive in date  31/12/2021 They will contact you on the following contact number 971565376596           11:47 PM, 30th Dec                     hi                    31/12/2021 is tomorrow and it’s a holiday           11:48 PM, 30th Dec                     hi                    It’s Friday           11:48 PM, 30th Dec                     hi                    Hello           11:50 PM, 30th Dec                   Mazen                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            11:51 PM, 30th Dec                     hi                    Ok           11:52 PM, 30th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:52 PM, 30th Dec                     hi                    No           11:52 PM, 30th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:53 PM, 30th Dec                     hi                    If it’s not deliver tomorrow then plz cancel the order           11:53 PM, 30th Dec                     hi                    I don’t want late order           11:53 PM, 30th Dec                   Mazen                   . Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           11:53 PM, 30th Dec                     hi                    Ok           11:53 PM, 30th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 PM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3694583