Subject: Ticket Assigned - Conversation with shirlyn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:42 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shirlyn shirlyn                    Bot:  Hi again! Bot:  Please enter your name Customer:  shirlyn Bot:  Hi Shirlyn ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7320240747 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:13 AM, 29th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           01:14 AM, 29th Dec                     shirlyn                    I placed an order for delivery but until now not yet deliver.           01:15 AM, 29th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           01:15 AM, 29th Dec                   Mazen                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           01:16 AM, 29th Dec                   Mazen                   Hi, I'm not getting a response from you. Are we still connected?           01:20 AM, 29th Dec                     shirlyn                    They can contact me thru whatsapp 39904829.Address Road 5719 block 1057 Bldg. 765 Flat 3           01:21 AM, 29th Dec                     shirlyn                    Time range from 8am to 1pm.           01:22 AM, 29th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           01:23 AM, 29th Dec                   Mazen                   Do you have any other inquiries that we can help with?           01:23 AM, 29th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:28 AM, 29th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3683094