Subject: Ticket Assigned - Conversation with arun sugumar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:42 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with arun sugumar arun sugumar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  arun sugumar Bot:  Hi Arun Sugumar ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9521175995 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502897658            11:41 PM, 28th Dec                   Mazen                   مرحبًا ،مساء الخير شكرًا لتواصلك معنا. معك مازن، يسرني مساعدتك           11:41 PM, 28th Dec                     arun sugumar                    i didn't receive my order but i got a mail that the items are received           11:42 PM, 28th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           11:43 PM, 28th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:43 PM, 28th Dec                   Mazen                   We have checked and we would like to inform you that our courier team contacted on (971502897658) and delivered the order on (12/28/21 11:21 PM).   We request you to please check with your security, family members and neighbours regarding your order.           11:45 PM, 28th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:49 PM, 28th Dec                     arun sugumar                    i have checked with everyone nothing received           11:49 PM, 28th Dec                     arun sugumar                    but i got notification as delivered           11:49 PM, 28th Dec                     arun sugumar                    please check with yr team may be he delivered in wrong location           11:50 PM, 28th Dec                   Mazen                   kindly confirm phone number 971502897658           11:51 PM, 28th Dec                     arun sugumar                    yes its right number           11:52 PM, 28th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           11:52 PM, 28th Dec                     arun sugumar                    but i didn't get any call from yr side regarding delivery           11:52 PM, 28th Dec                   Mazen                   we will be on touch with you and contact you on your email           11:53 PM, 28th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:55 PM, 28th Dec                     arun sugumar                    just inform yr deliver guy to contact me           11:56 PM, 28th Dec                   Mazen                   we’ll do our best to sort this out quickly.           11:57 PM, 28th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:57 PM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3682863