Subject: Ticket Assigned - Conversation with manali
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:41 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with manali manali                    Bot:  Hi again! Bot:  Please enter your name Customer:  manali Bot:  Hi Manali ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additio
 nal 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:29 PM, 27th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           11:29 PM, 27th Dec                     manali                    I would like to get the offer of buy 2 at Aed 80b           11:30 PM, 27th Dec                     manali                    In winter wear one dale sale           11:30 PM, 27th Dec                     manali                    But offer is not getting applied           11:30 PM, 27th Dec      
                manali                             11:31 PM, 27th Dec                     manali                             11:31 PM, 27th Dec                     manali                             11:31 PM, 27th Dec                   Mazen                   We request you to please allow us some time to check your details .           11:32 PM, 27th Dec                     manali                    Ok sure           11:33 PM, 27th Dec                     manali                    Let me know if tgere is any code that i can apply           11:33 PM, 27th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           11:35 PM, 27th Dec                     manali                    Ok           11:36 PM, 27th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:36 PM, 27th Dec                   Mazen                   It was a plea
 sure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:40 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3676980