Subject: Ticket Assigned - Conversation with mohammad arshad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:41 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad arshad mohammad arshad                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammad arshad Bot:  Hi Mohammad Arshad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9517899824 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:10 AM, 28th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           01:10 AM, 28th Dec                     mohammad arshad                    I have made return request 3 times but no one came to collect and now i want my refund           01:11 AM, 28th Dec                   Mazen                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           01:12 AM, 28th Dec                   Mazen                   Hi, I'm not getting a response from you. Are we still connected?           01:16 AM, 28th Dec                     mohammad arshad                    3101 al seba street dubai marina           01:16 AM, 28th Dec                     mohammad arshad                    Escan tower           01:17 AM, 28th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           01:18 AM, 28th Dec                   Mazen                   Do you have any other inquiries that we can help with?           01:19 AM, 28th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:23 AM, 28th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3677266