Subject: Ticket Assigned - Conversation with mohamed jafeer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:41 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed jafeer mohamed jafeer                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohamed jafeer Bot:  Hi Mohamed Jafeer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4621004749 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:27 PM, 27th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           11:27 PM, 27th Dec                     mohamed jafeer                    Hi Mazen           11:28 PM, 27th Dec                     mohamed jafeer                    This is Jafeer           11:28 PM, 27th Dec                     mohamed jafeer                    I would like to inform you that i receive an SMS from MAX that my order unable to deliver today due to incomplete address           11:29 PM, 27th Dec                   Mazen                   We request you to please allow us some time to check your details and back to you, stay with us           11:29 PM, 27th Dec                     mohamed jafeer                    Okay           11:29 PM, 27th Dec                   Mazen                   We sincerely apologize for any inconvenience caused,   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           11:30 PM, 27th Dec                     mohamed jafeer                    I update my address correctly           11:30 PM, 27th Dec                     mohamed jafeer                    I received many orders from the MAX for the same address           11:31 PM, 27th Dec                     mohamed jafeer                    Its clearly mentioned that the area name is BARWA AL BARAHA           11:31 PM, 27th Dec                   Mazen                   This address A3 Building, Barwa Al Baraha  2027           11:32 PM, 27th Dec                     mohamed jafeer                    But the delivery man went to BARWA CITY           11:32 PM, 27th Dec                     mohamed jafeer                    Are you there?           11:35 PM, 27th Dec                   Mazen                   Kindly confirm this correct address A3 Building, Barwa Al Baraha  2027           11:36 PM, 27th Dec                     mohamed jafeer                    Yes correct           11:36 PM, 27th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           11:37 PM, 27th Dec                     mohamed jafeer                    My address is Barwa Al Baraha but the delivery man went to Barwa City this is what happened today           11:37 PM, 27th Dec                     mohamed jafeer                    Okay, Please           11:38 PM, 27th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:38 PM, 27th Dec                     mohamed jafeer                    No, Thank You           11:39 PM, 27th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:39 PM, 27th Dec                     mohamed jafeer                    Have a nice day           11:39 PM, 27th Dec                     mohamed jafeer                    Stay Safe           11:39 PM, 27th Dec                     mohamed jafeer                    Bye           11:39 PM, 27th Dec                   Mazen                   Thank you You Too.           11:39 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3676975