Subject: Ticket Assigned - Conversation with vishak kallikatt
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Jan 2022 08:42:40 +0000

Hi Prince Malik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vishak kallikatt vishak kallikatt                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vishak kallikatt Bot:  Hi Vishak Kallikatt ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  0523747452 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523747452            11:43 PM, 25th Dec                   Mazen                   Hi, thank you for contacting us. This's Mazen We would be happy to help you.           11:43 PM, 25th Dec                     vishak kallikatt                    Ok           11:43 PM, 25th Dec                     vishak kallikatt                    Sir today morning I got a message your order in out of delivery           11:45 PM, 25th Dec                     vishak kallikatt                    But delivery is not coming           11:45 PM, 25th Dec                   Mazen                   Could you please share your order number so that I can assist you further?           11:45 PM, 25th Dec                     vishak kallikatt                    # 9520622830           11:46 PM, 25th Dec                   Mazen                   Kindly confirm the phone number 971523747452           11:47 PM, 25th Dec                     vishak kallikatt                    Yes           11:48 PM, 25th Dec                   Mazen                   I will escalate your concern right away and will ask the concerned team to try to contact you as well.           11:48 PM, 25th Dec                     vishak kallikatt                    Ok           11:48 PM, 25th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:49 PM, 25th Dec                     vishak kallikatt                             11:50 PM, 25th Dec                     vishak kallikatt                    Hello           11:51 PM, 25th Dec                   Mazen                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            11:52 PM, 25th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:53 PM, 25th Dec                     vishak kallikatt                    /startOver           11:56 PM, 25th Dec                     vishak kallikatt                    Tomorrow l get my order           11:56 PM, 25th Dec                     vishak kallikatt                    Hello           11:56 PM, 25th Dec                   Mazen                   we will be on touch with you and contact you on your email           11:56 PM, 25th Dec                   Mazen                   Do you have any other inquiries that we can help with?           11:58 PM, 25th Dec                   Mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:02 AM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3666001